Mainland carriers grappled with plummeting travel demand and fluctuating government regulations during the pandemic. Struggling to adapt, airlines faced financial crises and workforce issues. The sudden shift to remote work posed operational challenges, impacting customer service. Employee morale suffered due to job insecurity and increased workloads. With limited flights and restrictions, maintaining supply chains became a daunting task. Enhanced health and safety protocols added complexity to operations, requiring substantial investments. Despite these challenges, carriers displayed resilience by implementing innovative solutions and prioritizing passenger safety. The road to recovery remains uncertain, but the industry is diligently working towards a brighter future.